We will only use the information that we collect about you lawfully (in accordance with the Data protection Act 1998). We collect information only for the following reasons,
(i). to communicate with you concerning your account and customer service issues.
(ii). to improve our site to enhance and personalise your browsing experience
(iii). to provide advertisements for products and services that we think you may be interested in
(iv). to ensure the technical functioning of our Site,
(v). to develop new products and service
We will not e-mail you in the future unless you have given us your consent And we will not pass on your e-mail address to other organisations unless you have given your consent. We will give you the chance to refuse any marketing email from us in the future.
12 Albion Place
P: 0131 656 7078
The type of information we collect about you, includes:
This information is stored on our internal systems and our website simply verifies you as a customer of Hibernian Direct. We will never collect sensitive information about you without your explicit consent.The information we hold is to the best of our ability accurate and based solely upon information we receive from you and it remains as up to date as it can be. You can check what information we hold about you, by writing to us. We will delete or correct any inaccuracies promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site.If you have any comments/questions about privacy, please Email: [email protected]
We use the information you provide for the following purposes:
Assist with strategic development
And to audit usage of the site
Use of personal information:
We process personal information collected via Hibernian Direct for the purpose of:
Providing the best possible service processing any orders you may have made providing you with information about products and services we offer. When you place an order we need to know your name, email address, delivery address and payment information, depending on the payment method that you choose to use. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.
When you agree, your e-mail address will be used for our own and Hibernian FC marketing purposes until you unsubscribe. It is possible to unsubscribe at any time. If you do not wish to receive information about our products or services, please tick the appropriate box on the Hibernian Direct Newsletter Management.
What are cookies?
A cookie is a small text file stored on a computer or mobile browser. They are used in a whole host of areas such as shopping baskets, personalised account areas and to collect anonymised information about site visitors. Information about cookies and how they work can be found atwww.allaboutcookies.org.
There are two main types of cookies - session cookies and persistent cookies.
Session cookies only last during a single visit. When a user closes their web browser the session cookie information is automatically removed from their computer. Hibernian Direct uses sessions cookies fundamentally to ensure the site works correctly. Without session cookies, if you click CHECKOUT, the new page does not recognise your past activities on prior pages and your shopping cart will always be empty.
Persistent cookies are stored by the user's web browser even when the web browser has been closed, so that the next time a user goes back to the website that originally set the cookie, the web site can read information back from the cookie. Persistent cookies have an expiry date which controls when they are automatically deleted.
Social Media Plug-ins
If you have any questions about this information, please email Customer Services: